Competency Audits

Competency Audits can help sharpen everyone’s attention on the fine details that directly relate to customer satisfaction. The potential performance improvements revealed in the process, often promise significant strategic power.

    • This is a direct comparative analysis of capacity and capability, versus productivity and effectiveness.

    • Competency audits establish ways to better balance capacities with workloads, for machines, people and entire operating processes combined.

    • The aim is to reveal the most promising reconfigurations.

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